insights

Our insights, research, and case studies

On the collective intelligence of humans and machines in a complex world
Abstract image of a classroom

Rethinking Academic Integrity: Leveraging AI as a Catalyst for Critical Thinking and Metacognitive Growth

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Generative AI in higher education

Elevating or Endangering Higher Education: The Dual Power of Generative AI

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A futuristic office scene

Decoding the AI Future: How generative AI reshapes the world of work

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Futuristic office scene with a woman working at a MacBook

Decoding the AI Future: Generative AI blurs traditional boundaries between human creativity and machine tasks

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Futuristic office scene with people working

Decoding the AI Future: Why it's important to understand which skills are complemented by generative AI

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Futuristic office scene with woman working at a computer

Decoding the AI Future: How generative AI challenges the automation vs. augmentation debate

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a woman sitting at a table in a futuristic office

Decoding the AI Future: How generative AI makes us more creative, caring, and connected

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a large open futuristic office space with a lot of windows

Decoding the AI Future: What we've learned so far about how humans react to automation

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Large futuristic office with people working in front of a large window

Decoding the AI Future: Is subpar automation the real culprit behind sluggish productivity growth?

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People working in a futuristic office with a a large window

Decoding the AI Future: Programmers as the litmus test for generative AI's job influence

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a rendering of a futuristic office with people outside on a balcony

Decoding the AI Future: The double-edged sword of AI complicates expertise while highlighting its significance

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a woman sitting at a desk in front of a laptop

Decoding the AI Future: The fluid boundaries of machines and human proficiency

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the interior of a a large white building with a people walking on elevated walkways

Decoding the AI Future: How to think about job automation studies

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a woman in a business suit sitting at a table with laptops

Decoding the AI Future: Further reading—the productivity paradox

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a woman working on her laptop in a dark room

Decoding the AI Future: Resources for the series

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Explore exploit dilemma: a person choosing between two paths pictured in the desert southwest

Make Better Decisions with Generative AI: Navigating the Explore/Exploit Tradeoff

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Teaching a workshop on generative AI

Case study: Leveraging generative AI to enhance data-driven decision making at a global retail company

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Sonder Studio teaching a workshop on complexity and metaphors

Case study: Harnessing the Power of Metaphors and System Understanding at Company X

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Scene in a workshop teaching about Generative AI

Case study: Generative AI for the global marketing team at a global bank

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People in a large room like a cathedral

Mind for our Minds: Culture

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Knowledge workers learning about AI in a workshop setting

Announcing [Your Team's] Generative AI Summit

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Title slide: The C-Suite Strategy Playbook for Generative AI

Research brief: C-Suite Strategy Playbook for Generative AI

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An image of a person standing in front of an open door surrounded by abstract colorful images

Mind for our Minds: Meaning

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A bauhaus and flower punk style image of a woman representing collective intelligence and a mind for our minds

Mind for our Minds: Introduction

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Title page: Stanford's HAI's AI Index Report 2023

Research brief: Our hot takes on Stanford HAI's AI Index Report 2023

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Header slide: aiOS—Foundation Models

Research brief: aiOS—Foundation Models

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Screenshot showing text conversation with GPT-4

Research brief: OpenAI has demonstrated GPT-4. Here’s our take.

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Person sitting chair looking with confusion at three robots

Want to make ChatGPT work for you? Aim for increasing the collective intelligence.

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Illustration of two robots sitting at desks typing on old typewriters

Three Reasons You Should Care About ChatGPT (If You Don’t Already)

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Black and white image of a chess board to depict decision making

Unlocking the benefits of data-driven decision making

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Image of a factory conveyor line with machines, clocks, and gauges in a "steampunk" style

How to get your decision making unstuck

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Blue-toned image of a human face with subtle lines of code in the background

Case study: Company X knows technology needs to be human

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Two robots pushing baby strollers responsibly

Case study: Helping Company X build more responsible AI

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Helen Edwards and other people working around a long table with lots of sticky notes during a workshop

Case study: Helping leaders at Company X use data and AI for good

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A woman sailing, pointing into the distance

How to make better leadership decisions

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Futuristic 3d line drawing meant to represent complexity

Case study: Helping People at Company X Better Solve Complex Problems

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Futuristic image of data streaming down like rain

Case study: Building A Data-Driven Decision-Making Culture At Company X

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Dave Edwards working at a table with employees from R/GA during a workshop

Case study: R/GA is Even More Creative with Inspirational, Inclusive Design

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Black and white photo of The New York Times headquarters building

Case study: AI-Readiness is an Imperative at The New York Times

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Dave Edwards speaking on stage at the State of Oregon Workforce and Talent Development Board conference

Case study: Developing an AI-Ready Workforce for the State of Oregon

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A brain with rainbow colors streaming out of it

How to make better creative decisions

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UX design screenshots for data portal design project

Case study: Designing an AI-powered knowledge management system

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UX design for coaching app for golfers

Case study: Designing an AI-powered sports app

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Person drawing steampunk style engineering drawings on a wall

How to define a problem or decision

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Woman holding a smiley face up to the sun

How to make better happiness decisions

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UX design for data portal for venture capital industry

Case study: Designing a data portal for the venture capital industry

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Man standing in front of screen with data charts and graphs

Why data makes decisions harder

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Lady justice

Ethical AI Whitepaper

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Magnifier glass focus to manager icon which is among staff icons for human development recruitment leadership and customer target group concept.

AI recruitment toolkit

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Three eras of digital integration: PC, Internet, AI

AI Is Changing Strategy, Competition And Our Time

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Graphic designer creative sketch planning AI application process development prototype wireframe for web mobile phone . User experience concept.

AI should account for what humans want

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Beautiful motion blur of walking people in train station. Early morning rush hours, busy modern life concept. Ideal for websites and magazines layouts

AI that is too fast will discourage people

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Creativity imagination and dreams concept with child painting in the air

How to stay creative in the data age

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Colorful palette creating an abstract image of a face with long hair

How to think about intuition in the data age

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The word "culture" written in colorful paint

How to design a data culture in two steps

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Two pennies illustrating the coin paradox

How to get the most from data— use it to update your intuition

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Group of people standing in a circle with their arms raised as if at a happy gathering

How to design culture in the age of AI

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Woman smiling and sitting at a desk with a computer

How to build AI that humans want

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A doll with stick pins with big tech logos

How to design human-centered, not human futures, AI

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Workshop poster for human vs machine

How to map human and machine roles

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Justice scale set against a colorful illustration of people

The quest to make AI less prejudiced

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Letters streaming out of a bucket

AI’s natural language frontier—context is king but just how big will models get?

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A workshop canvas for power mapping

Why all AI design should include power mapping

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A digital image of a woman with colorful hair

The Paradox Of Personalization. How AI and personal agency conflict

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Woman's face covered in artistic, colorful paint

How to think about personalization and not over-personalize

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A woman kneeling as if praying

How giving yourself up to AI is an existential problem

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Concept for AI artificial intelligence or operating system or identity theft online. A female face in the midst of binary data stream on a computer screen as seen through a lens

If we want to stop human downgrading, we need a new paradigm for AI

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Many paper cut outs of faces

How to make ethical AI without stymying technologists

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Digital image of a woman, very colorful

The five components of AI best practice are about people

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A tricolor mixed breed dog listening intently with a foggy background

How to know if AI is the right solution

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Cartoon image of a man being pushed from behind by a huge hand

The psychological phenomenon that every AI product designer needs to understand

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A woman talking to a man

This is how people like machines to explain themselves

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Person looking disappointed in front of a computer

If an AI assistant disappoints, people give up

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Abstract digital image of woman with digital, colorful hair

People like advice from AI

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Sign post with two signs saying intuition and logic

Design more valuable AI by understanding how humans think

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Audience listens lecturer at workshop

Is AI a solution looking for a problem?

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A designer's computer and desk with colorful stickers and pencils

Why human-centered AI design matters

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Photo of woman with eyes closed and abstract colorful hair and flowers streaming behind her

Human-centered AI for product managers and innovators

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